Food and Beverage Assistant
Owned by the City of New York, the High Line is programmed, maintained, and operated by Friends of the High Line, in partnership with the New York City Department of Parks & Recreation. We raise nearly 100% of the High Line’s annual budget.
Through excellence in operations, stewardship, innovative programming, and world-class design, we seek to engage the vibrant and diverse community on and around the High Line, and to raise the essential private funding to help complete the High Line’s construction and create an endowment for its future operations.
The High Line’s food and beverage (F&B) program was established in 2011 in response to neighbors and visitors regularly requesting food and beverage during their visits. Since then, Friends of the High Line has strived to create an F&B program that is high quality, interesting, sustainable and fairly priced. This program is a vital public amenity that enhances the High Line experience in a positive and significant way for over 7 million annual visitors. Vendor partners are managed in accordance with a concession agreement between Friends of the High Line and the New York City Parks Department and are subject to the Parks Department approval. The program includes the High Line Restaurant Santina, concession sales at several vending locations along the High Line, as well as the Coach Passage (opening in late April 2019).
Reporting to the Food & Beverage Manager, the Food & Beverage Assistant will play a key role in the day-to-day management of food partners operating on the High Line during the concessions season (April through October). This role requires daily work outdoors, as this role is the primary point person for the High Line’s vendors. Additionally, during the concessions season the Assistant will be required to work one of their five work days on the weekend. In the off-season, the Assistant will assist the Manager in recruiting vendors for the following season, transitioning new vendors prior to opening, and managing off season-projects and programs.
- Act as the primary point person for vendors on day-to-day operations
- Ensure vendors are following Department of Health, Parks Department, and High Line rules and regulations
- Check that vendors are maintaining visual standards and a clean preparation and service environment in their kiosk
- Oversee the food commissary, ensuring it is clean and in good order and that vendors follow commissary rules
- Communicate with members of the Operations team as relevant issues arise
- Supervise vendor seasonal load in and move out of the Chelsea Market Passage for venue rentals and programs.
- Assist F&B Manager in Request for Proposals and recruiting process for prospective vendors
- Assist with tasks as needed related to operations of Santina
- Assist with F&B off-season projects and programs, such as the vendor job fair and community engagement
- Coordinate daily water distribution to vendors for sale
- Assist in establishing marketing efforts for concessionaires
- Daily incident reporting
- This position requires 2 – 3 years of experience working in the food and beverage industry
- Excellent verbal and written communication skills
- Personable and excellent customer service skills.
- Ability to write, edit, and promote program content a plus
- Proficiency with computers, especially MS Office, including Word, Excel, and PowerPoint, and Google Suites
Candidates must be able to:
- Work one day of the weekend from April through October
- Occasionally work evenings
- Travel along the High Line
- Paid vacation, sick time and holidays
- Paid parental leave
- Medical, dental and vision insurance
- Commuter benefits
- Flexible spending accounts
- Contribution in a 403(b) retirement plan
- Discount on a Citi Bike membership
- Discount on High Line merchandise